Kitchen Calamity

Kitchen Calamity_850x250

The Facts

We look at how a manufacturer of kitchen units was hit by a ransomware attack that left them without access to their computer systems for four working days. 

During this time, admin staff were unable to book new appointments for sales staff on the CRM system, sales staff were unable to produce quotes for customers using Computer Aided Design (CAD) software and, as all the kitchen units are produced on a made-to-order basis, the manufacturing team could only work on those orders that had already been made prior to the ransomware attack, resulting in a significant drop in output. 


The Result

This disruption resulted in a business interruption loss of $130,959, on top of the $38,371 incurred to deal with the incident.

Read the full claim scenario

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