Claims Scenarios

A selection of claims scenarios that go a step further to provide the outcome of the claim and provide helpful risk management tips.

Whose Fault Is It, Anyway?
Failure to document evidence and use a standard property management agreement can severely limit your defense. 

What Lies Beneath
Failing to disclose the truth can lead to damaging consequences. 

He Fought The Law, And The Law Won
Jake Lawrie, a newly minted independent real estate agent, advertised multiple properties for rent online on behalf of a new client. He soon had the Division of Civil Rights after him. 

Voicemail Vindication
Commercial real estate agent, Dana Smith, was hired by Justin Brown to list his commercial building. Days after the listing was posted, she received a contract offer to purchase the property. When Dana contacted Justin to discuss the terms of the offer, he told her he was very busy with another business transaction and would give her authorization to sign the offer on his behalf as long as the purchase price would net him $500,000.

Conflicted Company
Property managers should solicit multiple bids for services to ensure the best services at the best pricing. A property management professional has a fiduciary duty to act in his or her client’s best interest and to put the client’s interest above their own. 

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