Medical Assistance

• Emergency medical evacuation, when adequate medical facilities are not available locally.
• Repatriation, to the country of which the employee is a citizen or resident, when medically necessary.
• Hospital admission deposit of $10,000 (US).
• Medical monitoring, including regular communication to someone designated by the employee.
• Dispatch of a doctor or specialist when the employee’s condition cannot be adequately assessed locally.  
  

Personal Assistance

• Pre-trip medical referral information that provides multilingual doctors and contact information for hospitals.
  Arrangements to transport emergency medication as needed.  
• Embassy and consular information.
• Lost document assistance for replacing important documents such as passports or credit cards.
• Emergency message transmission.
• Emergency cash (up to $1,000 in local currency).
• Access to local attorneys.
• Emergency translator or interpreter services or referrals.
• Benefits verification and claims assistance.    

Travel Assistance, when an employee is hospitalized or evacuated

• Return of traveling companion and dependents.
• Return of vehicle to a rental agency.
• Emergency family travel arrangements to join a hospitalized employee.  

Security Assistance

•  Travel security information.
• A security support center staffed by professional consultants.